Frequently Asked Questions

Celebrations in Downtown Dubai start from 5 PM onwards.

We offer a variety of options to enjoy the New Year’s Eve celebration: Paid Experience, Free Viewing Areas.

You can park your car in any of the public parking across Sheikh Mohammed Bin Rashid Boulevard, Zabeel Parking, and Fountain Views Parking on a first-come, first-served basis.

Authorities typically close Lower Financial Centre Road around 3 PM, but this can be adjusted based on crowd conditions.

The parking areas themselves will not be closed, but access might be restricted due to road closures.

Road closures are expected between 4 PM and 8 PM, depending on crowd conditions.

Parking is available for exit between 1-2 AM, depending on authorities’ directives.

After confirming your reservation, the restaurant will provide instructions on how to obtain your badge.

Yes, the metro will be operational but may close depending on crowd conditions. Check the RTA website for updates.

Dining experiences with live music, large LED screens showcasing the fireworks, and exclusive NYE offers.

Multiple restrooms, lost and found areas near the promenade, first aid tents, and prayer rooms are available.

Dining options will be available inside Dubai Mall with exclusive NYE menus and offers.

Parking is available at Dubai Hills Mall, with first-come, first-served access.

Access will be managed through designated entry points; early arrival is advised.

• Before 4 PM: You can park in public parking areas along Sheikh Mohamed Bin Rashid Boulevard, Zabeel Parking, or Fountain Views Parking (first come, first served).
• After 4 PM: Parking will be available at Al Wasl Club Parking and Al Meydan – Falcon Heritage and Sports Centre. Shuttle buses will transfer you to the venue. You must present your badge to use the shuttle service and get off at Dubai Opera bus stop.

Burj Park is a paid experience open to all age groups. Tickets are required for entry. Visit Burj Park section for more details.

Gate open from 12 noon with entertainment beginning at 3.30 PM.

Burj Park will feature uninterrupted views of the Burj Khalifa show, laser and light shows, fireworks displays, F&B food trucks and stalls, live entertainment, and more.

Badges are allocated to guests who purchase tickets through Platinum List and are required for entry.

• Dates: You can pick up your badge between December 26th and 30th, 2024, from Dubai Mall, Dubai Hills Mall, or Dubai Marina Mall. Weekdays: 2PM to 10PM; Weekends (Saturday & Sunday): 10AM to 10PM
• Important: Badge collection is mandatory for entry to Burj Park and specific areas. There will be no badge collection or validation on December 31st. Make sure to collect your badge by December 30th, no later than 10 PM.
• Please Note: Tickets with collected badges won’t be reissued, and lost badges cannot be replaced. Keep your tickets and badges safe.

Wristbands will be issued after your badge validation and allow access to event facilities on December 31st.

DJ performances, live bands, roaming acts, and kids’ workshops are part of the entertainment plan.

Guests can enter Burj Park from 12 noon, and road closures are expected between 4 PM to 8 PM.

We’ve got everything you need for a comfortable evening:
• Restrooms: Separate facilities for men and women.
• Seating: Enjoy picnic tables, drum tables, and bean bag seating (first come, first served).
• Kid-Friendly: Special workshops and areas designed for children.
• Party Packs: Enhance your night with party packs available for purchase (limited stock).

Yes, there will be a lost and found service near the main entrance.

The following items are not allowed inside the venue:

• Weapons of any kind
• Illegal substances
• Alcohol
• Glass containers
• Fireworks or other explosives
• Pets
• Professional photography and recording equipment (e.g., tripods, drones) without prior authorization.
• Laser Pointers, permanent markers / felt type pens, scissors or aerosol canisters
• Horns, trumpets, sirens, whistles, air horns or Vuvuzela type of noise making devices
• Flags, banners, posters or signs larger than 30cm x 30cm, flagpole not attached, and content must not be offensive in any nature
• Outside food and beverages (except for necessary baby items)

Burj Khalifa will host fireworks, laser, and light shows for NYE.

Public viewing areas include spaces along Sheikh Mohammed Bin Rashid Boulevard. Burj Park will once again be the ideal location for guests looking to enjoy the iconic Burj Khalifa light, music, and fireworks show in an exclusive, ticketed setting.

Guests with reservations will receive badges for access to their designated dining areas.

Badges will be provided by hotels or restaurants after confirming reservations.

Badges do not grant priority vehicle access after road closures.

Premium experiences at hotels/restaurants will include views of the Burj Khalifa Show, gourmet meals, and entertainment.

Arrive early as road closures begin between 4 PM and 8 PM.

*Please keep checking the Road and Transport Authority (RTA) website for the most recent information on road closures, public transport status, and timings.

For hotel staying guests, badge access is only valid for accessing your respective hotel and does not apply to other paid or reserved venues.

Fireworks, confetti poppers, alcohol brought from outside, and pets are restricted.

Entertainment is subject to the respective outlet’s arrangement. Please inquire prior to booking confirmation.

Residents must register through the Emaar One App to obtain access badges for NYE.

EMAAR residents must register their guests on the Emaar One App prior to the given deadline and provide them with badges for access. There will be further communication to EMAAR residents.

Register yourself and your guests via Emaar One App to collect your badges.

Badges allow authorities to identify residents for smooth access to buildings.

• Before 4 PM: No vehicles will be allowed access once the road closures begin, so please ensure you arrive before then. Your guests can park in public areas along Sheikh Mohamed Bin Rashid Boulevard, Zabeel Parking, or Fountain Views Parking, on a first-come, first-served basis.
• After 4 PM: Parking will be available at Al Wasl Club and Al Meydan – Falcon Heritage and Sports Centre. Shuttle buses will transport you or your guests to the Downtown area. Please present your badge to use the shuttle service.

Guest parking is limited. Inform guests to use public parking or drop-off points.

• Before 4 PM: No vehicles will be allowed access once the road closures begin, so please ensure you arrive before then. Your guests can park in public areas along Sheikh Mohamed Bin Rashid Boulevard, Zabeel Parking, or Fountain Views Parking, on a first-come, first-served basis.
• After 4 PM: Parking will be available at Al Wasl Club and Al Meydan – Falcon Heritage and Sports Centre. Shuttle buses will transport you or your guests to the Downtown area. Please present your badge to use the shuttle service.

As an EMAAR resident in Downtown Dubai, you’ll enjoy being within walking distance of various public viewing areas. All residents and their invited guests must register on the Emaar One App prior to the deadline in order to obtain badges. Badges are only for seamless entry to your residential building; however, this does not apply to access any paid or reserved venue.

Arrive by 2 PM to avoid delays from road closures starting at 4 PM.

Roads are expected to close between 4 PM to 8 PM.

*Please keep checking the Road and Transport Authority (RTA) website for the most recent information on road closures, public transport status, and timings.

Badges can be collected from your building’s reception between December 28th – 30th.

No, only owners/tenants can collect their respective badges.